Book West Manggarai Regency Hotels

"The pictures are deceiving. I had initially booked this place because it was buget friendly and had a pool. I specifically was looking for a pool which it advertises it does Once i arrived, i relaized the pool was drained out and likely out of commission for a while. The staff were pleasant. She took us to our room which had a plywood floor and bugs climbing everywhere. It was dark and smelled of mold. The pleasant staff saw my face and asked if i wished for a different room. I stated yes please. The next room had less bugs but was also very dark during the day with the lights on and had black mold on the white bed sheets. I did not stay and immediately left. I personally feel this was a scam. I have stayed throughout asia for the past few months and felt most deceived by this location. I have reached out for some form of compensation and was told to speak to expedia not them whichhas gotten me no where. I strongly do not recommend "

"Yes and yes"

"Breakfast good however timings not adhered to. First day booked for 0600 in the room found it at 0620 at reception. Day 2 booked for 0800 arrived 0815. Day 3 booked for 0645 arrived 0630. In the evening adked if we could have towels gor folling day trip was told could collect from reception in the morning. Wdnt yo collect and was told no cant take from hotel or pay 500000 IDR per towel if i had been told tjis thd night begore wouldve hone and brought one for 100000. Should be able to sign for towel and if not returned then pay. Warning about prayers from 0400-0430 being btoadcast would bd hood and replacement hearing protection each day. Hot water is luke warm and shower gel and shampoo in wooden vontainers that cannot go in shower. No night lights gor reading Door alarm goes off at random times"

"Great location on the beach, beautiful resort, nice breakfast buffet and convenient shuttle service. Not only do they provide complimentary shuttle to/from airport or other location, they also provide daily shuttle to town at 6PM and pick up at 9PM. The room was very big with a nice ocean view. Staff was very attentive and friendly. "

"Yes"

"The room, staff and food was lovely. But, the Safety, risk and emergency procedures make this a dangerous place to stay. I fell off the jetty due to poor lighting, breaking a number of bones. My husband jumped in and saved me, other guests helped us, while staff were lovely they had no idea, could not swim and no first aid box or stretcher/board. Apparently I am not the first, it has happened before but the owner does not want safe lighting or safety rails installed as it will spoil the ambience. This is a death waiting to happen. If guests had not stepped in to advise and help staff, I hate to think of the outcome. DO NOT STAY here, if you think it won't happen to you, it could, I have at least 6 months rehab ahead and the hotel will not take any responsibility or even care, it's for us to chase up, and we will. It's a pity such a beautiful location with such beautiful staff will be destroyed by not looking at risk to ensure guecustomers or caring."

"The staff was amazing! My child turned 9 while we were there and Yoan and the staff made him feel so special. Also, the place is beautiful! The amenities sensationa! The food delicious! 10/10! Thanks Yoan and everyone for the great stay. "

"Had a great stay there."

"Staff friendly. Simple, but excellent restaurant on premises. Very clean. Nice pool. Not an upscale neighborhood, but safe place to stay. Really good value for money."